Payment related FAQs

Know about how to make payments & adding a bank account for selling gold

What payment options does indiagold support to buy Gold?
You can buy Gold using UPI or any Debit Card. We have partnered with India’s leading payment gateway Razorpay to accept payments - we don’t store your car...
Wed, 6 May, 2020 at 12:11 PM
Do you accept cash for buying or selling gold?
We don’t support cash - indiagold is a digital only product.
Wed, 8 Apr, 2020 at 1:47 PM
Can I buy gold using a Credit Card on the indiagold app?
No, you can not buy gold using a Credit Card on the indiagold app. We currently only support UPI and Debit Cards for buying gold on the indiagold app.
Thu, 9 Apr, 2020 at 11:04 AM
Is there any fee for using UPI or Debit Cards for buying gold?
No, there is zero fee for using UPI or Debit Cards for buying gold on the indiagold app.
Thu, 9 Apr, 2020 at 11:05 AM
Is there any fee for sending money to my bank account from selling my gold?
Our payment gateway provider charges us a small fee for sending money to your bank account after you sell your Gold and we pass on that charge to you. 
Mon, 13 Apr, 2020 at 10:07 AM
I haven’t received the money in my bank account from selling my Gold.
If it is the first time you are selling your Gold or you recently added a new bank account in your indiagold account, then the money will be credited after ...
Mon, 13 Apr, 2020 at 10:10 AM
How many Debit Cards, UPI or bank accounts can I add in my indiagold account?
You can add a maximum of 3 Debit Cards to buy gold and 3 bank accounts to receive the money from selling gold. While using UPI to buy Gold, you can use any ...
Mon, 13 Apr, 2020 at 10:11 AM
My Debit Card or UPI has been charged, however on the indiagold app it shows that the transaction failed.
If the transaction on the indiagold app failed and your Debit Card or UPI was still charged, the money should be automatically reversed and sent to your ban...
Tue, 4 Aug, 2020 at 4:02 PM