Helpdesk

All about indiagold 6

• What is indiagold?
• What can I do on indiagold?
• What is Augmont?
• Is there any limit on the amount of Gold I can buy or sell on the indiagold?
• Where does indiagold store my gold?

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Gold purity, live price and more 6

• What is 24 karat gold?
• How do I know that the Gold is pure?
• What is the live gold price?
• How often does the live price change?
• How long is the buy and sell price valid for completing a transaction?

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Buying Gold 7

• How do I buy gold?
• Can I cancel my gold purchase?
• How do I view my gold balance?
• I do not see the Gold that I bought added to my Gold balance?
• Where can I find the invoice of my buy order?

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Selling Gold 12

• How do I sell gold?
• Can I cancel my sell order?
• How do I view my gold balance?
• Where can I find the invoice of my sell order?
• How much time does it take to receive the money after selling my Gold?

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Gifting Gold 4

• How to gift gold?
• How do I collect gold?
• Can I gift gold to someone with an Apple phone?
• Can I revert/refund my gold gift?

Payment related FAQs 8

• What payment options does indiagold support to buy Gold?
• Do you accept cash for buying or selling gold?
• Can I buy gold using a Credit Card on the indiagold app?
• Is there any fee for using UPI or Debit Cards for buying gold?
• Is there any fee for sending money to my bank account from selling my gold?

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GST & other taxes 2

• What is GST?
• Do I have to pay any tax on the income from the sale of gold?

SIP 11

• What is indiagold SIP?
• Are all banks supported for UPI autopay?
• How do I activate Gold SIP?
• What are the various options for SIP in indiagold?
• How do I set up automatic payment for SIP?

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