Helpdesk

How to buy Gold on Installments? 6

• How to buy Gold using advance installments with EasyGold?
• What are the benefits of buying gold in installments?
• Why is there a difference between the full upfront price and 3/6/9 month Plan prices?
• What is indiagold?
• What is Augmont?

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Euphoria Gold Coins 3

• What is the purity of Euphoria Gold Coin?
• When will my order get delivered?
• Can I cancel the order after making the payment?

Price hike protection 2

• What if the price of gold changes during the plan period?
• When is price of gold fixed for plan duration?

Ongoing/ Pending Installments 6

• When is the monthly installment due date?
• When is my next installment due?
• Do you send reminders for the installments?
• Can I pay installments before the due date?
• Can I settle the remaining installments before the due date and request for delivery?

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Delivery of Gold 3

• When is the product delivered?
• Can I cancel the order after making the full upfront payment or the last installment?
• What happens if you are not able to deliver to me?

Payment related FAQs 6

• How do I pay booking price and installments?
• Is there any fee for using UPI or Debit Cards for making the payments?
• Do you accept cash for buying Gold using EasyGold?
• Do you accept Credit Cards for EasyGold payments?
• Are there any processing fees?

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Order cancellation 9

• What are the cancellation charges if I want to cancel the order before paying the last installment?
• How much am I refunded if I cancel the order before paying the last installment?
• How does indiagold refund me the money if I cancel my EasyGold order?
• How much time does it take to receive the money after cancelling my EasyGold order?
• I haven’t received the money in my bank account after cancelling my EasyGold order?

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