Order cancellation

Know how & when you can cancel your gold EMI scheme

What are the cancellation charges if I want to cancel the order before paying the last installment?
Our partner Augmont charges 2% of the booking price as cancellation fee along with any difference in the current price of the gold product from the booking ...
Thu, 30 Jul, 2020 at 6:39 PM
How much am I refunded if I cancel the order before paying the last installment?
On cancelling the order before paying the last EMI, indiagold will refund your down payment along with the paid installments, minus the cancellation charges.
Thu, 30 Jul, 2020 at 6:39 PM
How does indiagold refund me the money if I cancel my EasyGold order?
After you have selected the order to cancel, you will be asked for your bank account details such as account name, account number and IFSC code. [If you d...
Thu, 30 Jul, 2020 at 6:40 PM
How much time does it take to receive the money after cancelling my EasyGold order?
You will receive the money instantly in your bank account after confirming to cancel the order. If it is the 1st time you are canceling an order or you rece...
Thu, 30 Jul, 2020 at 6:40 PM
I haven’t received the money in my bank account after cancelling my EasyGold order?
If it is the first time you are cancelling an order or you recently added a new bank account in your indiagold account, then the money will be credited afte...
Thu, 30 Jul, 2020 at 6:50 PM
Why do you need my bank account details?
We need your bank account details to credit the money after cancelling your EasyGold order.
Thu, 30 Jul, 2020 at 6:51 PM
Can I receive the money through the same payment method that I used for buying gold?
No, indiagold does not credit the money through UPI or Debit Cards. We only do a direct bank transfer, and hence require your bank details.
Tue, 28 Apr, 2020 at 3:37 PM
I was able to cancel my EasyGold order, however the money transfer to my bank failed.
Please contact us here, and we will look into it right away.
Thu, 30 Jul, 2020 at 6:51 PM
Is there any fee for sending money to my bank account after cancelling my EasyGold order?
No, there is zero fee for sending money to your bank account after cancelling your Gold on EMI order.
Thu, 30 Jul, 2020 at 6:52 PM