KYC
All information related to KYC on indiagold for Digital Gold and Gift Card.
KYC stands for Know your Customer. For this, we need to ask you for relevant identification documents to know you better for compliance and prevent fraud by...
Wed, 1 Sep, 2021 at 9:45 AM
KYC screen automatically comes when you try to make a transaction that is above a certain limit. This would be while you're buying digital gold, gold co...
Sat, 2 Oct, 2021 at 12:20 PM
It will take less than 2 minutes to complete the KYC process. The scanning and verification of PAN are almost instant and so is verification of your selfie.
Wed, 1 Sep, 2021 at 9:46 AM
No, we’d need PAN to complete the KYC process.
Wed, 1 Sep, 2021 at 9:46 AM
Financial transactions mandate the KYC to be done via PAN. In addition, our vendor (Augmont) may require the same in the case of digital gold KYC. Hence, we...
Wed, 1 Sep, 2021 at 9:46 AM
To ensure security and transparency, we don’t allow upload as forged images could be used for the same.
Wed, 1 Sep, 2021 at 9:47 AM
Your KYC data is absolutely safe with us. We comply with the highest global standard for storing your information and it is secure with us. Your data won’t ...
Wed, 1 Sep, 2021 at 9:48 AM
No, KYC is needed only when the total purchase of gold (digital or coin) exceeds ₹1,80,000 in a year or you want to cancel and refund the gift card back to ...
Wed, 24 Nov, 2021 at 12:26 PM
Please raise a ticket in the Help section or contact us at support@indiagold.co and we’d be happy to assist you.
Wed, 1 Sep, 2021 at 9:48 AM
In case your genuine documents are not getting verified or you're facing the issue. Please contact us at support@indiagold.co so we can help you out.
Mon, 20 Sep, 2021 at 3:27 PM