KYC for Loan against Digital Gold

What is the KYC process and why do I need to do it?
As per the RBI mandate, online financial lenders and lending platforms need to obtain KYC information to prevent identity thefts, money laundering, financia...
Mon, 14 Jun, 2021 at 11:38 AM
What are the documents required for KYC?
You would require a physical original PAN card and your Aadhar card details for completing the KYC process. This process is 100% online and gets done instan...
Mon, 14 Jun, 2021 at 11:39 AM
How much time would it take to complete the KYC?
As opposed to the physical KYC process, this process is 100% online and will be completed instantly on the indiagold app. Please WhatsApp us at 9310366544 f...
Mon, 14 Jun, 2021 at 11:39 AM
What if my KYC process is unsuccessful?
If due to some reason, you are unable to complete the KYC process on the app, please contact us on Whatsapp us at 9310366544. 
Mon, 14 Jun, 2021 at 11:40 AM
How will I know if my KYC is successful?
On the completion of each step you will see a success status on the screen. When the status for all the three steps is changed to success your KYC is done. 
Mon, 14 Jun, 2021 at 11:40 AM
What if I do not have a physical original PAN card?
Physical PAN card is necessary to complete the process. You will not be able to complete the KYC process without it. 
Mon, 14 Jun, 2021 at 11:40 AM
Is the digital KYC process safe?
The KYC process is powered by our trusted partner, HyperVerge. Their latest technologies safeguard the integrity of the KYC process.
Mon, 14 Jun, 2021 at 11:40 AM
Can I use someone else’s PAN and Aadhar to complete the process?
 No, you can’t use someone else’s card, including your parents, siblings or dependents documents, to complete the process. 
Mon, 14 Jun, 2021 at 11:41 AM
What happens if verification fails for one document or selfie?
If there is a failure in any step for KYC, the verification process will be incomplete. We will assist you, if you face any problem, Whatsapp us at 93103665...
Mon, 14 Jun, 2021 at 11:41 AM
Can I complete my KYC process offline?
No, the KYC process happens only online and gets done instantly on the indiagold app. 
Mon, 14 Jun, 2021 at 11:41 AM