Helpdesk

On the indiagold app, you will see an option to sell gold. You can sell your gold by amount for as low as Re.1 or by weight for as little as 0.0001 gra...

Once our partner Augmont buys back your Gold, cancellation or refund is not possible. 

On the indiagold app, you will see a passbook option. Please tap that to see your gold balance in amount and weight, along with all your orders.

To download the Sell order invoice, follow the steps : > Click on SELL Tab (at the top band) > Click on MY ORDERS  > You will be able to see ...

You will receive the money instantly in your bank account after confirming to sell your gold. If it is the 1st time you are selling your Gold or you recentl...

If it is the first time you are selling your Gold or you recently added a new bank account in your indiagold account, then the money will be credited after ...

You will receive the money in your bank account that you had entered and selected on the indiagold app while selling your gold.

We need your bank account details to credit the money from selling your gold.

No, indiagold does not credit the money through UPI or Debit Cards. We only do a direct bank transfer, and hence require your bank details.

Our payment gateway provider charges us a small fee for sending money to your bank account after you sell your Gold and we only pass on that charge to you.