Before requesting the OTP, please make sure that:

  • You are using an Indian phone number. indiagold does not work with international phone numbers
  • Your phone number was entered correctly, with no extra numbers
  • Your phone number is active. If you are using a prepaid number, check to make sure that you have balance in your prepaid account
  • You have at least 1 bar of signal
  • Your mobile data is turned on
  • Aeroplane mode is turned off
  • You have not activated DND (Do Not Disturb) for the mobile number you are using to register or sign in